Frequently Asked Questions

Everything you need to know about your TAURI experience.

What kind of warranty comes with TAURI electronics?

All TAURI products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

How long does shipping take for my order?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for 1-2 day delivery.

What is your return policy for opened electronics?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.

Are TAURI accessories compatible with other major brands?

Yes, our chargers, cables, and peripherals are designed to meet universal industry standards, ensuring seamless compatibility with Apple, Samsung, and other leading devices.

How can I track my package after it has shipped?

Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's real-time tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and fast checkout process.